News, deals & special offers From your campground in Rocamadour

Hello,

We would like to point out that, following the speech of the French Prime Minister on March 18, a new decree was published specifying that all swimming pools on the national territory welcoming the public must for the moment remain closed, for a currently indefinite time. We strongly hope that the situation evolves favorably in the coming weeks, but we cannot guarantee anything so far. However, it seems obvious that, for the month of April at least, the aquatic area will unfortunately not be able to open its doors. In addition, restaurants, terraces and bars must also remain closed, as they have been for several months. We will still offer take-away 6 evenings a week (the offerings of which vary each evening, including burgers, mussels / fries, duck confit, sausages / aligot, etc.). The rest of the facilities will however be easily accessible from the opening of our campsite on Friday April 02, such as the children's play area, petanque grounds, trampolines, ping-pong tables, badminton court / volleyball, as well as the games room with billiards, table football, pinball and air hockey.

We would also like to point out to you that health standards will be well respected within our establishment, in particular with the provision of hydroalcoholic gel in various places of the campsite, the wearing of masks for our teams working indoors, etc.

Do not hesitate to contact us if necessary for any further information: camping@padimadour.fr

Take care of yourself and your loved ones, and see you soon

As you know, Camping PADIMADOUR now offers take-away meals 6 days a week except July / August, when our restaurant is not open. We would like to point out that, if we have not received by then the authorization to offer catering on site when we had planned to open the restaurant (especially during Ascension and Pentecost weekends, as well as during the school holidays), we will continue this take-away service, offering you gourmet dishes, such as homemade pizzas, mussels / fries, duck confit, etc.

The satisfaction of our customers is our priority. Thus, offering you a quality service is essential for us.

As you can imagine, our business has been heavily impacted since last year due to the global health situation. Regulations had been put in place by the French authorities in 2020 as part of the COVID-19 health crisis. This concerned the financial conditions for the resolution of certain tourist travel and holiday contracts in the event of exceptional and unavoidable circumstances. Be aware that this regulation will no longer be relevant this year, but it is possible that new measures will be announced in the coming weeks.

In the meantime, we would like to reassure you about the measures we are putting in place for any stay that must be canceled due to the health situation.

Two cases can thus arise:

• Stays to be canceled due to an opening ban on our establishment announced by the authorities will result in a full and immediate refund from us;
• If our establishment is open, but customers cannot honor their reservation due to measures put in place by the authorities (examples: confinement of the region of origin of customers, quarantine of one or more participants in the stay, prohibition for customers to travel more than 100km from their home, etc.), customers will benefit from a credit, the value of the amount spent, to be valid for the 18 months following their initial reservation. If affected customers are unable or unwilling to use the money spent to reschedule a new stay, they will be able to request a refund at the end of this 18-month period.

Do not hesitate to contact us for any request for additional information if necessary.

The Camping Padimadour Team

MESSAGE FROM CAMPING PADIMADOUR

Dear Customer,

For months now, we have been faced with an unprecedented health crisis which, as you are surely aware, has had a significant impact on domestic tourism, as well as on the consumer patterns of all French and international populations.

Customer satisfaction has always been our number one goal. Consequently, we would like to inform you that we are doing everything we can to reassure you, now with the many telephone conversations that we have been having with you since the beginning of the pandemic, and going forward for your future trip to our establishment.

So, although some of the points outlined below were already in place in past years, we wanted to inform you of all the measures which will be taken these season at our campground:

- The shared toilet and shower block will be thoroughly cleaned and disinfected twice daily while we are open.

- Our rentals will be cleaned and disinfected at the end of each stay.

- All our bedding and linens will be washed at a high temperature with disinfectant detergent.

- The bar and restaurant will be arranged to adhere to the authorities’ recommendations in terms of social distancing, with protective actions to be implemented by staff and guests.  The food service team will scrupulously follow all these instructions.

- We will be selling dishes to take away throughout the season so you can make the most of our kitchen crew’s services during your stay, even if you would rather not dine in our restaurant.

- We have expanded our grocery store to offer more hygiene products (particularly hand sanitizer) and food so you can minimize your outings to buy basic necessities during your time here.

- Our pool complex will be open as soon as the legislature allows. So long as any health risks persist, we will limit the number of people permitted in that area.

All these measures are of course subject to change, adjustment or augmentation, based on the requirements and/or recommendations issued by the authorities.

We are all experiencing this crisis in our lives, our families and our work. Here at Camping Padimadour, we are paying special attention to it. We also realize that some of you may be facing personal tragedy and want to let you know that our most heartfelt thoughts are with you.

Take care of yourselves and your loved ones, and keep your chin up. Because strong morale is vital to staying healthy, both physically and mentally.

Of course, we remain at your disposal to answer any questions you may have, by telephone or by email.

Wishing you a wonderful day,

The Camping Padimadour Team

Patricia, Lesly, Jean-Louis, Guillaume and Sylvain

New year, new dates!

Our establishment will open this year on 2 April 2021, for Easter weekend, and will remain open until the end of the All Saints Day holiday weekend on Sunday, 07 November 2021!

Like each year, our pool complex will be open, with the different pools heated to 28°C throughout their open season.

Our takeaway food service, available outside July and August, was a real success last year, so we will be offering it again in 2021!

As we do each year, we listened to the feedback we received from our helpful guests, so we can continue to improve the services we offer.

We can’t wait to see you later this year!


The Camping Padimadour Team